Director, Global Processing, GCC & NALP

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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The Global Network Processing has overall business responsibility for growing network processing on VisaNet globally. As a Director in the Global Processing for GCC/NALP, this role will include responsibility for integration of business and processing achieving synergies of processing and product strategies. Additionally, Real-Time Payments and Open Banking focus on building and deploying innovative technologies to modernize payments around the world. To affect this global transformation, we are looking for leaders who are passionate about innovating and delivering truly differentiated payment solutions for specific marketplaces. Successful execution of this role will be achieved through a combination of leadership, payments and delivery knowledge, communication, and applied strategy in applying Visa’s new but rapidly expanding real-time payments offering.

KEY RESPONSIBILITIES

• Lead Visa’s Processing, RTP and Open Banking agenda with the Government, Central Bank, and other regulatory institutions. Engage with these entities to maximize Visa’s influence within the electronic payments industry. Maximize awareness in market amongst key non-bank stakeholders to ensure a level playing field.
• Build effective partnerships with Visa’s internal functions to ensure they are aligned to supporting priorities, in-market initiatives etc. and drive accountability for performance.
• Partner with regional product and executive teams to execute Visa’s regional strategy for RTP and Open Banking, get buy-in for key activities and investment requirements as well as partnership requirements.
• Lead business development initiatives to respond to regional RFIs and RFPs, all while establishing strong working relationships across key banks, central banks, and other payment regulatory bodies.
• Lead and deliver tailored content to articulate the capabilities and Value of Visa’s RTP VAS and Open Banking offerings to a variety of audiences, ranging from decision makers in the respective Central Bank, Senior Management within the Client, and key industry bodies.
• Manage closely Visa’s risks and issues in relation to Processing, ensuring effective risk mitigation and escalation as required internally and externally with government counterparts.
• Take overall responsibility of financial targets/goals for Processing in GCC NALP regions.
• Provide thought leadership on issues related directly or indirectly to the Processing and monitor the implementation of decisions taken by the different governance layers (e.g. Steering Committee, CEMEA Leadership Team, etc.).
• Recommend solutions to identified roadblocks across all areas of the business.
• Provide professional advice and consultancy to relevant stakeholders covering both tactical and strategic objectives.
• Undertake assessment of completed activities and deliverables to ensure deliverables are consistent with the Processing Strategy goals.
• Ensure the regional and country sales teams are effectively communicated to and that strategies and action plans are understood by the relevant stakeholders.
• Support the establishment of a Processing budget to achieve business objectives.
• Lead the development of a Network Processing Value Added sales plan including relevant metrics to ensure revenue targets are understood and tracked across the region.
• Identify, qualify, and quantify market specific opportunities in close cooperation with relationship management and product teams.
• Demonstrate a strong understanding of Visa's processing capabilities overall with specific knowledge and leadership of network processing objectives.
• Ensure appropriate end to end project management including the testing and implementation of new processing opportunities with clients.
• Build revenue models associated with the delivery of new processing opportunities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Skills Professional/Technical/Business

• Master’s degree in Business, Commerce, Engineering or related field. Advanced degree preferred.
• Knowledge and understanding of payment processing including products and services, business systems and processes.
• Card issuer/ banking/Retail banking/financial services sector or payment business experience. Direct experience in managing a network processing area.
• Proven technical skills.
• Strong Project management skills.
• Excellent time management skills and ability to achieve goals with minimal management oversight.
• Expert understanding and influencing the direction in the region by selling the VisaNet story (features, benefits, et al).
• Strong communication, interpersonal and collaboration skills to influence direction and change attitudes and decisions of senior level international bankers.
• Strong self-management skills including demonstrable drive and energy.
• Sales/ business development experience and proven negotiation skills.
• Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within GCC/NALP.
• Candidate must have the ability to travel frequently.
• Fluency in English (both written and verbal) as English is the business language of Visa, plus fluency in Arabic.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.