Director - Food and Beverage - Burj Al Arab

About Jumeirah Group:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. In response to the evolving preferences of travelers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group's properties, this transformation is evident in the group's current endeavors to integrate wellbeing into every facet of the guest journey. Beyond holistic wellbeing and spa experiences, the Group's expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai's leading lifestyle and wellness destination; Jumeirah One, the Group's dedicated recognition and rewards program; and The Emirates Academy of Hospitality Management, the region's only fully accredited third-level academic institution delivering specialized degree programs in hospitality management. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for a Director - Food & Beverage to join Jumeirah Burj Al Arab. The main duties and responsibilities of this role:

1. Direct the implementation of the Food & Beverage operational strategy, in line with the corporate direction and guidelines to reinforce the Group's vision and the provision of a world-class guest experience.
2. Ensure Food and Beverage operations are run effectively and efficiently crafting exceptional experiences for our guests and they receive the highest level of food quality and service.
3. Plan, direct and monitor services and F&B standards in all outlets and kitchens ensuring that managers take corrective actions as necessary in adherence to Jumeirah policies and standards.
4. Monitor market trends for luxury chains of hotels, restaurants, and bars and identify innovative service methods, presentations, state-of-the-art equipment, and bring forth a plan to introduce them in Jumeirah to ensure continuous evolution of guest satisfaction, thus sustaining the competitive advantage of the hotel.
5. Participate in the group's Food & Beverages annual business plan, Sales and Marketing Plans and provide inputs and feedback to set new goals and expectations thus driving value.

Support, in conjunction with the SBU General Manager, the definition of the SBU overall strategy in terms of pricing, placement, and branding of the F&B outlets within the SBU to ensure they live up to the brand expectation. Participate in public relations activities, sales calls, or other promotional activities designed at enhancing the image and profitability of the F&B department and the SBU. Manage employee value proposition through Goals aligned to organization mission, vision, and values. Manage Colleagues' performance through rigorous learning and development, mentoring, coaching, and feedback. Guide the Colleagues through effective programs maximizing their performance and aiding career progression and succession linked to employee value proposition. Responsible for periodic review of departmental policies, manuals, checklists, SOP, and guidelines (as applicable) and update them as needed with appropriate implementation in operations thus ensuring that F&B operations continue to deliver world-class services, excellence, and innovation. Responsible for change initiatives, programs, and projects considering international best practices with strategic focus on the improvement of business processes, cost reduction and increase of productivity, efficiency etc.

About you:

8 years of F&B operations experience with an international luxury hospitality company; 5 years in a managerial position in F&B Operations. Working experience in GCC or International segment. Experience in creating, developing, and implementing procedures, manuals, and F&B concepts. Knowledge of core hotel operations [Proficiency - Advance]. Project Management, planning and implementation skills. Experience of restaurant refurbishment or development.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children's education assistance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.