Director- Coverage - Commercial Banking - Emiratization

Job Description

Job Purpose:

To manage and grow a portfolio of profitable borrowing and non-borrowing customer base in defined geographical markets in pursuit of specific sales, service, growth and opportunity targets.

Key Accountabilities:

1. Responsible for identifying, originating & delivering business across all products in the identified target segment.
2. Maintains active prospecting effort and pipeline to achieve core financial objectives.
3. Responsible for delivery against assigned financial revenue and balance sheet targets.
4. Fulfill customer’s requirements and manage the overall relationship, ensuring quality of service.
5. Responsible for maximizing Share of Wallet (SOW) at client level across the managed portfolio.
6. Ensure the pipeline is maintained, with complete and accurate information, updated, and all identified opportunities included.
7. Initiate credit proposals for borrowing customers.
8. Responsible for credit analysis, onboarding, and monitoring support for the acquisition and management of the borrowing customer portfolio with need-based assistance from assigned Assistant Relationship Managers.
9. Responsible for monitoring compliance with approved terms.
10. Responsible for service recovery tasks and resolution of escalated customer transactions for breach of TAT and exceptions allowed under Operational Delegation.
11. Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
12. Demonstrate compliance with the organisation’s values and ethics at all times to support the establishment of a value-driven culture within the bank.
13. Accountable for prospecting new business and expanding the existing Commercial Banking customer base.
14. Engages in dialogue with CEO and CFO levels of clients to assess holistic banking needs and provide customized banking insights and solutions.

Qualifications

Minimum Qualification:
Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred.

Minimum Experience:
8 years’ relevant experience in Corporate, Commercial or Business Banking with at least 3 years in similar positions of managing borrowing customer base in the identified target segment.