Director- Coverage - Commercial Banking

First Abu Dhabi Bank
Abu Dhabi
AED 120,000 - 180,000
Job description

Company Description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Job Description

Job Purpose:

To manage and grow a portfolio of profitable borrowing and non-borrowing customer base including Trade & Working capital customers in defined geographical markets in pursuit of specific sales, service, growth and opportunity targets.

Key Accountabilities:

  • Responsible for identifying, originating & delivering business across all products in the identified target segment.
  • Maintains active prospecting effort and pipeline to achieve core financial objectives.
  • Responsible for delivery against assigned financial revenue and balance sheet targets.
  • Fulfil customer’s requirements and manage the overall relationship, ensuring quality of service.
  • Responsible for ultimate commercial decision on client to optimise wallet share and returns.
  • Responsible for maximising Share of Wallet (SOW) at client level across the managed portfolio.
  • Responsible for maintaining the pipeline, making sure the information is complete and accurate, updated and all identified opportunities are included.
  • Sponsor credit proposals for borrowing customers.
  • Responsible for credit analysis, onboarding and monitoring support for acquisition and management of borrowing customer portfolio with need-based assistance from assigned Assistant Relationship Managers.
  • Responsible for monitoring compliance with approved terms.
  • Responsible for service recovery tasks and resolution of escalated customer transactions for breach of TAT and exceptions allowed under Operational Delegation.
  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Demonstrate compliance with the organisation’s values and ethics at all times to support the establishment of a value-driven culture within the bank.
  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Job Context:

  • Serve as the key banking advisor for borrowing and non-borrowing customers in identified target segment.
  • Accountable for prospecting new business and expanding existing relationships.
  • Engages in dialogue with CEO and CFO levels of clients to assess holistic banking needs and provide customized banking insights and solutions.
  • Responsible for leading, directing and coordinating with internal partners in analysis and execution for the effective delivery of benefiting products and services to clients and prospects.
  • Ability to identify loan, deposit, and core banking products and services that benefit the client.
  • May provide work leadership by assigning work and resolving problems.

Qualifications

Minimum Qualification:

  • Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred.

Minimum Experience:

  • 8 years’ relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of managing borrowing customer base in the identified target segment.
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