Job Description
Job Purpose: To manage and grow large account portfolios and client relationships for assigned portfolio in the CBG segment; improve service quality levels and supervise the subordinates’ day-to-day activities and client interactions to ensure that the objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.
Key Accountabilities:
Participate in the financial analysis conducted on clients and their respective industries/markets to identify potential opportunities and risks.
Attend appropriate on and off-the-job training programs.
Ensure that all internal processes for existing portfolio and NTBs are met in line with the Bank’s policies & procedures.
Adhere to process KPI’s and, ORM, BCP & Internal Audit requirements.
Assist the Unit Head / Line Manager in the day-to-day administrative and transactional activities such as client calls, documentation follow-up, updating pipeline, and any other activities in the unit/team to ensure continuity of work and the delivery of effective and high-quality outputs.
Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.
Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
Assist in the preparation of timely and accurate statements and reports to meet the unit’s requirements, policies, and standards.
Qualifications
Bachelor’s degree in Finance or related discipline. Master’s degree in Business Administration is preferred.