Digital Business Development Manager - MEA

Digital Business Development Manager - MEA

Dubai, Dubai, United Arab Emirates Sales and Business Development

Description

The Digital Business Development Manager will be working as part of a core cross-functional team, helping define the future of how customers learn about and purchase Apple products via our channel partners. Help shape ground-breaking and customer-centric experiences that take into account global industry trends, consumer behaviour, and Apple core values. Become the “Digital trusted advisor” and go-to person for marketing, sales finance, and sales teams in MEA. Develop a deep understanding of industry trends as well as competitive threats and opportunities relevant for business performance. Maximise the performance of digital channel business across defined MEA accounts. Manage customer workshops to inspire best in class Digital CX practices, scope out potential, and create strategic alignment on execution. Ensure all relevant internal and external stakeholders have buy-in and are part of the process. In close collaboration with our central teams, develop the digital playbook across MEA pure player and omnichannel defined accounts, and regularly report on progress to executive leaders. Provide executives with business reporting and insights on a regular cadence and ad-hoc. Test and optimise ideas, form hypotheses to analysis - synthesizing conclusions into recommendations and business cases to help implement change. Build a library of digital best practices in MEA to enable knowledge sharing across the wider organisation.

Minimum Qualifications

• Extensive experience in digital strategy, product, or business development role in a customer-centric environment;
• High attention to detail and obsesses over customer experience;
• Ability to collaborate cross-functionally and globally to use knowledge to gain competitive advantage. Demonstrated ability to positively influence people across all functional areas of an organization;
• Excellent verbal and written communication skills; demonstrated success building buy-in for an innovative and bold vision, including presenting to executives;
• Excellent project management, analytical skills and data-driven decision making;
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment;
• Outstanding ability to problem solve, develop creative solutions, and demonstrate resourcefulness, while maintaining extreme attention to detail;
• Ability to drive innovation and thinking outside the box;
• Deep knowledge of the local digital consumer industry, digital commerce trends, tools and best practices;
• Demonstrated ability to operate both strategically and tactically, to deliver on short and long term goals.