Diagnostic Technician | Al Futtaim Automotive | Toyota Ajman

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

We are looking to recruit an experienced Diagnostic Technician to join our Toyota Team in Ajman. As a Diagnostic Technician, you will identify problems with vehicles using the diagnostic equipment & Special Service Tools. You will perform maintenance and repair on customer vehicles which involve diagnosis. Ensure the Fix it Right process is adhered to, to eliminate Repeat Repair.

What you will do

1. Perform routine maintenance and general mechanic repair work on vehicles.
2. Manual skill & ability for performing technical and mechanical jobs.
3. Assist Technical Advisor in capturing data while creating the Repair Support Request and Branch Field Technical Reports submitted to the Aftersales Distributor Team for any escalations.
4. Willingness to learn with hands-on training.

Required skills to be successful

1. 2 to 3 years’ experience as a Diagnostic Technician coming from a big automotive dealership doing diagnosis and general mechanic repairs.
2. Ability to use the diagnostic equipment & Special Service Tools to inspect Engine, Transmission, Brake, suspension A/C, electrical and hybrid systems of the vehicles.
3. Ability to do basic diagnosis, unit repair, AC parts replacement and mechanical repairs.

About the team

The role will report to the Workshop Manager and you will be working in a busy workshop environment wherein you will be dealing directly with Service Advisor, Controller, Foreman & co-Technicians on a daily basis.

What equips you for the role

1. Diploma Technical certification, ITI (Industrial Training Institute NCVT Certificate) or ITC.
2. 2 to 3 years’ experience as a Diagnostic Technician.
3. Added value in having a valid UAE driving license.
4. Must read, interpret and transcribe data in order to maintain accurate records in job orders.
5. Understands and works within protocol where necessary, and understands and performs to the requirements of AFM Toyota After sales.