Design Engineer (SD WAN)

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, giving Visibility, Control and Security through expereoOne.

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business productivity with flexible and optimal Internet performance.

As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.

About the Role

As an SD-WAN Network Design Engineer, you will be part of the Engineering team responsible for the design and delivery of complex SD-WAN and SASE solutions to our customers. You will also be expected to provide an escalation path to assist our team of SD-WAN Network Engineers with complex issues. The role will also combine a R&D element in which you will be expected to test new features and functionality being brought to the market.

We are looking for a team player with a passion for network automation who is willing to help us achieve our goal of building the world's most intelligent internet platform.

Responsibilities

• Assist the sales team with any presale's technical questions
• Be the Technical Design Authority during the delivery of customer projects
• Be an escalation point for complex incidents
• Produce technical documentation for both customer and internal use
• Complete R&D testing on new technologies, features, and vendors
• Work with our platform team on our Service and Network Automation efforts.

Experience and Soft Skills:

• A strong ability to translate functional requirements into technical solutions
• Previous experience in delivering complex network solutions using technologies such as SD-WAN, SSE, and ZTNA.
• Good presentation and communication skills to interface between technical and non-technical teams.
• A proven track record as a problem solver who can demonstrate independent thinking, owning a complex issue, managing stakeholders, and seeing it through to a successful resolution

Technical Skills:

• A deep understanding of networking principles and protocols including but not limited to BGP, OSPF, IPv4, IPv6, IPsec, GRE
• A deep understanding of the higher-level protocols including but not limited to DNS, SSL, TCP/UDP
• A strong working knowledge of SD-WAN technologies, such as Velocloud, Cato, and Meraki preferred, but good conceptual knowledge is preferred over vendor specific
• Strong working knowledge of ZTNA and SSE technologies, such as Zscaler, Cato, and Netskope preferred, but again conceptual knowledge preferred over vendor specific
• Experience in cloud networking and virtualization technologies
• Experience working with Rest API and scripting.

Nice to Have:

• A working knowledge of Grafana, InfluxDB, and similar technologies
• An understanding of CICD pipeline and able to contribute to new features in our Service and Automation Platforms.
• A good knowledge of Network and Security market and awareness of current market trends.

Beyond the Job

We're proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.

EEO (Equal Employment Opportunities) Statement:

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.