Deputy Shop manager

Company Overview
BFL Group is one of the world's leading off-price retailers of fashion and homeware. With headquarters based in the United Arab Emirates, we serve over markets across the region and in Europe.

Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite all at up to 80% off the original retail price for fashion designer brands. Our unique Treasure Hunt model ensures there is always something new to explore, desire, and discover within our stores. Our customers walk out with new items every time they visit any of our stores.

Responsibilities

1. Develop store strategies to raise customer pool, expand store traffic, and optimize profitability.
2. Meet sales goals by motivating, mentoring, training, and providing feedback to store staff.
3. Manage and oversee shop operations, ensuring efficient functioning of the shop, managing the sales floor, and providing maximum profitability.
4. Enforce exceptional customer service, setting criteria for the staff, establishing security and safety measures, and ensuring health and safety compliance.
5. Manage loss prevention through security requirements and monitoring strategies and checking paperwork and inventory levels.
6. Complete store administration and ensure compliance with policies and procedures.
7. Report on buying trends, customer needs, profit, etc.
8. Deal with all issues that arise from staff or customers.
9. Oversee the organization and safekeeping of vital employee documents, including contracts, Certificates of Compliance (COC), and store licenses, ensuring they are securely stored.
10. Guarantee that all employees receive essential notifications and onboarding support from the relevant authorities through efficient coordination.

If you think you are fit for this job position, then apply right away. You are steps away from joining a Great Place to Work and we would love to meet you soon!