Data Analytics Manager

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This is a role in a 20-year-old business which still has a modern, informal, start-up style culture. We only recruit Very Nice People who will fit into our friendly teams. If you want to work in a boring, hierarchical bureaucracy then you should not apply. If you need a grand title and a large team under you in order to feel important then we genuinely DON'T recommend that you apply.

We have Global in our name and are truly multicultural, with associates from 23 countries in our team of over 80 people in the Dubai HQ. We do not discriminate on the basis of gender, religion or race we just want to hire the best people for the job. We will pay you well and give you great benefits including an annual US$1,000 flight allowance, birthday gifts, excellent healthcare and fun social events (often in our lovely hotels).

You will report directly to the Senior Director of Data Analytics and, therefore, be part of the Operations team. You will work closely with our top-class group of data engineers and analysts, as well as with other business partners and vendors (they are also all top-class!).

You will be based in our Dubai office in Jumeirah Lakes Towers. We currently follow a hybrid model with most people working from home on 2 days each week, if they wish.

The role:

This is a Senior Data Analyst/Manager role, it means being at the wilder frontier of data analysis. Rather than having a set approach, you'll often be faced with a blank piece of paper and have to figure out the solution from scratch.

• As a member of GHA's Analytics & Data Science team, you will gather and translate business requirements into technical specifications, working closely with various stakeholders. Additionally, you will produce actionable insights and proactively monitor relevant KPIs, communicating your results and collaborating with and influencing leadership.
• You will be client-facing by engaging and understanding stakeholders, so an ability to manage deadlines and multiple data projects simultaneously as well as clearly communicating with different teams is a must. You will need to be comfortable writing and explaining complex ideas simply and coherently, run experiments and develop prototypes and data visualisations to communicate results.
• You will analyse data requirements by delving into existing reports, developing data models and reporting suites to support GHA's data needs. You will also ensure that the presentation layer on top of the data platform has sufficient data of good quality to enable a high degree of self-serve capability for different teams. Enabling quick working prototypes is a must-have ability.
• You will be involved in answering the trickier questions by supporting the business with identifying potential solutions; often needing to creatively apply familiar data blending techniques or experiment with new ones before you find the approach that can crack it wide open.
• You will support updates/changes to Business analytical requirements and existing data processes including support in quality assurance before a solution is pushed to production. Good understanding of software development cycles for data products is a must.
• Establish and nurture collaborative relationships with Data Engineers and other Data and Business Analyst counterparts at GHA. This collaboration aims to significantly advance our technology by leveraging GHA's Data Science & Analytics practices and platforms.
• You will work independently, possess a strong eye for detail and quality, consistently produce work to exacting standards.

Can you present your findings to the senior management team and to other stakeholders in a way that speaks to them so clearly in their own business languages that your work makes them change their business strategies or makes them understand the business in a new way?

If you answered yes to all of those questions, then we should talk.

Qualifications:

• Bachelor's or Master's Degree in Computer Science (CS), Information System (IS), Management of Information System (MIS), Statistics, Data Science (DS).
• 6+ years of practical experience in Data Analysis and operating different BI tools. Experience with Power BI advantageous.
• Excellent stakeholder management attributes, demonstrating the ability and confidence to collaborate, challenge and influence at a senior level.
• Passion for data analysis, ability to analyse, interrogate, manipulate complex data to identify trends and steer business thinking.
• Experience with general-purpose programming language SQL is a must. Experience with Python would also be favourable.
• Excellent writing, communication, and analytical skills. Ability to work in a team environment and client interfacing skills.

The ideal candidate will share our company values, will be self-motivated, and someone who takes their own development seriously. Previous experience in the hospitality or travel industry is a bonus.