Data Analyst/Manager

Skill Farm Members are invited to apply for the following role:

Responsibilities:

1. Plan, organize and execute data collection campaigns for reports. This includes utilizing various methods such as tabling, data scraping, phone campaigns, WhatsApp campaigns, and email campaigns to gather necessary data from students, alumni, and employers. The Manager will also monitor the progress of the campaigns and make adjustments as needed to ensure the accuracy and completeness of the data.
2. For the purpose of gaining insights and improving overall effectiveness of CMC programs and services delivered, develop and manage surveys to aid in program and service assessment. This includes creating key surveys such as employer surveys, SIP-relevant surveys, and career event surveys, as well as maintaining their effectiveness over time.
3. Under the guidance/approval of the line manager, generate ad hoc data and research initiatives, including analyzing data and benchmarking information and streamlining it into comprehensive reports for internal and external stakeholders.
4. Address and resolve any technical student/employer issues related to CMC's career management service platform - Career Connect.
5. Provide training and support to CMC staff on data skills, data management, and effective usage of reporting dashboards.

Skills:

1. Strong background and experience in data analysis, research methodologies, and statistical analysis.
2. Proficiency in using analytical tools and software to analyze and interpret complex data sets.
3. Knowledge of data visualization techniques and experience creating reports and presentations that effectively communicate data insights to stakeholders using software like Tableau.
4. Experience with research and benchmarking techniques to inform decision-making and support organizational goals.
5. Strong written and verbal communication skills to effectively communicate data insights and recommendations to stakeholders and colleagues.
6. Ability to work collaboratively with team members and stakeholders, and to manage projects independently.
7. Experience in overseeing and managing programs or projects, including logistics, review processes, and communication with stakeholders.
8. Knowledge of CSEA Standards and experience with MBA data collection.
9. Experience with handling data in talent recruitment/search firms.