D365 CRM Technical Consultant

About Illumina Technology Solutions, LLC

At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com

About the role

• As a Technical Consultant, you will design, implement, and optimize Microsoft Dynamics 365 and Power Platform solutions. Collaborating with cross-functional teams, you will play a pivotal role in end-to-end project execution, ensuring client satisfaction and operational excellence. The ideal candidate should be present in UAE or eligible to work in UAE.

Job Type: Full-Time

Location: UAE (Remote)

Essential Functions

• Analyze business requirements and translate them into technical solutions within the Dynamics 365 and Power Platform ecosystems.
• Lead the development of Power Apps, Power Automate, and Power Portals to streamline workflows and enhance business operations.
• Design and implement integrations using Azure Logic Apps, Functions, and CI/CD pipelines to ensure seamless data flow and operational efficiency.
• Oversee CRM upgrades, plugin development, and system configurations for optimal service delivery.
• Collaborate with onshore and offshore teams to deliver high-quality, client-focused outcomes on time.
• Manage data migration projects, ensuring accuracy and continuity between systems.
• Create technical documentation, low-level designs, and conduct workshops to align technical solutions with business objectives.
• Integrate tools such as Google Analytics with Dynamics CE and implement Power BI dashboards to drive data-driven decisions.

Required Qualifications

• Master’s degree in computer applications or equivalent experience.
• 8+ years of experience with Microsoft Dynamics CRM and Power Platform solutions.
• Expertise in Dynamics 365 CE (Customer Engagement) and CRM Online/On-premise implementations.
• Familiarity with Azure services such as Logic Apps, Functions, and DevOps.
• Proven experience in managing cross-functional teams and delivering full-cycle projects.
• Certifications in Microsoft Dynamics 365 (MB-230, MB-210) and Azure Fundamentals (AZ-900).
• Excellent problem-solving and communication skills, with the ability to interact effectively with clients and stakeholders.

Preferred Qualifications

• Experience in integrating chatbots (PVA) and managing Omnichannel solutions.
• Knowledge of responsive web design principles and modern UI frameworks like ReactJS.
• Familiarity with agile methodologies and best practices in technical consulting.

We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.