Customer Support Representative

As a Customer Support representative, you will be responsible for assisting customers with various inquiries and issues related to our products and services. You will provide excellent customer service through phone, email, and live chat support, ensuring all customer concerns are addressed promptly and accurately.

Responsibilities:

• Respond to customer inquiries in a timely manner
• Resolve customer complaints with professionalism and courtesy
• Provide product information and assistance with order placement
• Document customer interactions and feedback
• Collaborate with other team members to improve overall customer experience

Candidate requirements:

• Excellent communication skills
• Ability to multitask and prioritize effectively
• Strong problem-solving skills
• Experience in customer service or a related field
• Proficiency in Microsoft Office and CRM software

Location: Abu Dhabi, Dubai, Ajman - United Arab Emirates (UAE)