Customer Success Manager

Responsibilities:

1. Build and grow strategic relationships with key industrial clients
2. Lead reliability improvement and maintenance optimization projects
3. Deliver ROI-focused solutions to senior stakeholders
4. Act as a trusted advisor in digital transformation and operational efficiency
5. Travel extensively across the EMEA region

Qualifications:

1. More than 10 years in reliability engineering, asset management, or consulting
2. Strong experience in industries like oil & gas, cement, steel, or FMCG
3. Excellent communication, leadership, and analytical skills
4. Based in UAE with flexibility for regional travel
5. Engineering degree and preferably an MBA