Customer Service Specialist

We are looking for a Customer Service Representative to join our team and be the main point of contact for clients. This role involves handling inquiries, providing accurate information, and ensuring a smooth customer experience.

What You Will Be Doing

• Responding to client inquiries through email and other communication channels
• Providing accurate information about services and processes
• Ensuring all client requests are handled efficiently and professionally
• Updating and maintaining client records in the system
• Reviewing and verifying client documentation for accuracy
• Delivering excellent customer service while maintaining professionalism
• Handling complaints and providing effective solutions
• Collaborating with internal teams to ensure seamless service

If you have strong communication skills, enjoy helping customers, and are detail-oriented, we would love to hear from you.