Customer Service RepresentativeLead Facilitator - Remote

We Are Working
Dubai
Remote
AED 50,000 - 200,000
Job description

Customer Service Representative/Lead Facilitator

Company: We Are Working Inc.

Location: Remote (Work from Home)

Hours: Fulltime or Parttime Flexible Hours

About Us:
At We Are Working Inc we assist injured individuals (or families of the deceased) in obtaining compensation for their losses. We help with two circumstances: civilians injured while working for U.S. defense related companies or anyone injured by certain terrorist related acts. Typical claims have values of $10,000 to $100,000 USD. Our services are entirely free for the injured party and we extend our support to individuals worldwide. We have a high success rate in securing benefits for our clients regardless of when the injury occurred. Both physical and mental injuries are eligible for our assistance.

About the role:
This is a remote full time or part time work-from-home position with flexible hours working for We Are Working Inc, a U.S. based global company (an Achieveit affiliated company). Compensation is up to $20/hr (base commissions).

As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups: 1) civilians that have been injured or the families of individuals killed while working for U.S. companies operating to support the U.S. military abroad; 2) anyone (civilian or military) that has been injured by certain terrorist acts.

Requirements

Responsibilities include:

  1. Helping educate and engage with our clients affected by injuries or loss.
  2. Guide our clients through the claims process.
  3. Assist in locating eligible individuals and families for support with collecting compensation.

Person specification:

  1. Civilian contractors from any country (U.S. citizenship not required)
  2. Wounded Iraqi and Afghanistan veterans
  3. Gold Star Families & Civilian contractors (even if already receiving benefits)

Examples of professions these individuals might be in:

  1. Construction crew in U.S. Government-funded projects worldwide
  2. Heavy Equipment Operators on U.S. military bases or ports
  3. Drivers delivering supplies or fuel to U.S. Forces
  4. Linguists or Translators supporting U.S. Forces globally
  5. Security Personnel in U.S. Government projects or Department of State
  6. Food Services Personnel in U.S. Military bases

Types of Injuries they might have sustained (regardless of when):

  1. Any physical injury
  2. Death
  3. Mental trauma (PTSD, Depression, Anxiety)
  4. Nightmares, Insomnia, Panic attacks
  5. Suicidal thoughts, Recurring flashbacks of traumatic events

Some US Companies they might have been employed under:

  1. AECOM
  2. Air Scan Academi
  3. Bechtel
  4. Baker Hughes
  5. Blackwater (Constellis Holdings)
  6. Boeing
  7. CACI International
  8. DRS Technologies
  9. Dell
  10. DynCorp
  11. Eagle Aviation Services and Technology (EAST)
  12. Ecolog International
  13. Fluor Corp
  14. General Electric
  15. General Dynamics
  16. Global Linguist Solutions
  17. Halliburton
  18. Honeywell
  19. IAP
  20. Lockheed Martin
  21. Kellogg Brown & Root (KBR)
  22. Military Professional Resources (MPR)
  23. Northrop Grumman
  24. PAE
  25. Raytheon
  26. SCI
  27. Schlumberger
  28. Service Employees International
  29. Sikorsky and Bell Textron
  30. Titan Corp
  31. Triple Canopy
  32. USAID
  33. Vinnell Corp

You can find a more complete list of U.S. contractors here.

If you have a steady internet connection, a background in customer service or project support, and are proficient with common tools like MS Word, apply to be hired as a customer service rep/lead facilitator. Come be a part of a team dedicated to making a difference in the lives of those who need it the most.

Job Details:

  1. Schedule: Flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST.
  2. Remote: 100% Online based outside the US.
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