Customer Service Representative

Job Responsibilities

1. Identifying and assessing a customer’s needs
2. Keeping detailed records of customer interactions
3. Following your company’s communication procedures and policies
4. Provide accurate, valid and complete information by using the right methods/tools
5. Duties will include sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elife, Accessories, and other services
6. Handling complaints, requests, and enquiries

Requirements

Education: Graduate

Location: Anywhere in UAE

Age: Below 30 years

Fresher or Experienced working with customer support

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively