Customer Service Representative

Job Title: Customer Service Representative Females Only

Requirements:

• Location: Dubai
• Experience: Previous experience in customer service is required

Key Responsibilities:

• Answering phone calls and handling customer inquiries
• Welcoming and assisting customers in resolving their issues
• Organizing daily tasks and setting priorities
• Providing effective solutions to customer problems

Required Skills:

• Proficiency in using essential computer applications
• Good command of the English language (written and spoken)
• Excellent communication skills and the ability to interact professionally with customers

Personal Qualities:

• Patience and professionalism when dealing with customers
• Strong problem-solving skills and quick decision-making abilities
• Ability to perform well under pressure

Job Overview:

This role focuses on providing excellent customer service by effectively managing inquiries and ensuring customer satisfaction. The ideal candidate will have strong communication skills, the ability to prioritize tasks, and a proactive approach to resolving customer challenges. The position requires someone who can handle diverse situations with professionalism and adapt to a dynamic work environment.