Customer Service Representative

A background in call center and customer service is a requirement.

Responsibilities: A Call Center Representative focuses on building relationships with our clients through both inbound calls, outbound calls, and electronic communications.

Requirements:

• Strong command of the English Language
• Proficient in desktop applications and the internet
• Must possess outstanding communication and interpersonal skills
• Strong problem-solving, multitasking skills, and organizational expertise
• Advanced computer knowledge is required

Required Skills to be Successful:

• 2 years’ experience in customer service, preferably in the healthcare industry
• Strong communication skills
• Knowledge of computer management systems
• Experience with inbound and outbound documentation
• Rotational shifts (both morning and night) and 12-hour duty