Customer Service Manager

Responsibilities:

• Purchasing and maintaining vehicles for deliveries.
• Deciding whether to lease or buy vehicles.
• Assisting in the recruitment of quality drivers into the fleet.
• Developing efficient driver schedules to maximize profits.
• Managing drivers so they adhere to strict schedules.
• Registering and licensing all vehicles under their management.
• Finding ways to cut costs and maximize profits.
• Developing strategies for greater fuel efficiency.
• Maintaining detailed records of vehicle servicing and inspection.
• Complying with U.S. Department of Transport laws and regulations.
• Scheduling regular vehicle maintenance to ensure operational efficiency.
• Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
• Monitoring driver behavior and ensuring a high level of customer service.
• Analyzing data to increase business operational efficiency.
• Utilizing GPS systems to monitor drivers and track vehicles in case of theft.