Customer Service Coordinator

• Meets financial goals in accordance with KPI.
• Promptly initiates and arranges the relevant logistics (hotel reservation, transportation, tickets, visa, etc.).
• Preparation of renewal offers, negotiations, and getting the contract renewed.
• Preparing reports.
• Guarantees prompt and accurate billing and updates, and keeps up with relevant logs, documents, and so forth for audit control.
• Assures effective and efficient management of the certificate issue procedure as well as recertification.
• Creates reports, keeps track of information, and maintains papers pertaining to the corporate profile and other departmental documents like client and CV databases.
• Building audit plan according to policy.
• Reviewing of accounting journal.
• Technical review of audit packs.
• Customer service support and representative.

Skills & Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Proficient in using MS Office (Word, Excel, SharePoint, etc.).
• Knowledge of certification will be an advantage.
• Working in a certification body will be an added advantage.
• Person needs to join at the earliest, so preferable to have persons who can join immediately.