Customer Service and Sales Officer-Hourly Paid

Customer Service and Sales Officer - Hourly Paid

Job Alert: You will be updated with the latest job alerts via email. Valid email field required.

Main Accountabilities:

1. Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and policies.
2. Handle first-level enquiries received in person, via email, social media, chat, or telephone on relevant aspects of the British Council’s activities/products, in a friendly and professional manner, in line with Customer Service standards.
3. Forward all second-level enquiries to relevant colleagues, ensuring they are attended to within specified timelines.

Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer. We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via the contact us page.