Customer Relationship Manager

Responsibilities:

1. Fully understand client’s requirements, provide the right service and product, and make the deal successful.
2. Coordinate and organize relevant departments and agencies to provide customers with a full range of services.
3. Develop new clients, achieve marketing and sales targets.
4. Be fully familiar with the company’s products and business, and expand customer resources.
5. Respond to customer questions in a timely manner online, and assist customers in related business offline promptly.
6. Locate the key decision-makers in the client’s organization, establish and maintain good relationships, deeply understand client needs, obtain client feedback in a timely manner, and handle client complaints.
7. Effectively communicate between the company and clients to ensure the business runs smoothly. Assist marketing in obtaining business opportunities.

Qualifications:

1. Good business English/Chinese communication skills.
2. Background in market economics or financial management.