Customer Relationship Management Executive

Azizi Developments is seeking a CRM Executive with expertise in Facility Management (FM) or Ownership Association (OA) to join our team in Dubai.

Job Title: CRM Executive (FM/OA)

Location: Dubai, UAE

Experience: 2 to 5 years in CRM, Facility Management, or Ownership Association

Employment Type: Full-time

Benefits:

Visa sponsorship

Medical insurance

Annual flight allowance

Other company benefits

Key Responsibilities:

Manage and enhance customer relationships, ensuring high satisfaction levels

Address FM/OA-related queries and concerns, coordinating with relevant teams

Ensure timely resolution of customer issues, providing professional support

Assist in property and community management, improving service quality

Maintain accurate customer records and documentation

Support CRM initiatives and strategies for improved customer engagement

Requirements:

️ 2-5 years of experience in CRM, Facility Management, or Ownership Association

️ Strong communication and customer service skills

️ Knowledge of real estate, FM, or OA processes in the UAE

️ Ability to handle client concerns professionally and efficiently