Customer Care Executive

Kazamer Tax Consultant is looking for a Customer Care Executive to provide exceptional client support and ensure a smooth customer experience. If you have strong communication skills, a client-focused mindset, and the ability to handle inquiries efficiently, we invite you to join our dynamic team in Dubai.

Key Responsibilities:

• Handle customer inquiries via phone, email, and in person professionally.
• Provide accurate information about tax consultancy services and company offerings.
• Assist clients in scheduling appointments and resolving concerns.
• Maintain and update customer records in the system.
• Collaborate with internal teams to ensure a seamless client experience.
• Follow up on customer feedback and take necessary actions for service improvement.
• Handle complaints with patience and professionalism, ensuring resolution.
• Uphold company standards in customer service and maintain confidentiality.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Communication, or a related field.
• 1–3 years of experience in customer service, preferably in finance or consultancy.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and CRM software.
• Strong problem-solving and multitasking abilities.
• Ability to work in a fast-paced, client-driven environment.
• Fluency in English; knowledge of Arabic is a plus.

At Kazamer Tax Consultant, we value professionalism and customer satisfaction. If you are passionate about providing top-tier customer support and want to grow in a corporate setting, we welcome you to be part of our team in Dubai!