Culinary Coach|Specialty Restaurant -C (PFH)

ABOUT THE FUNCTION

This function is to ensure exceptional Culinary Experiences in a highly empowered environment. Represent our brand throughout the Guest journey, to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants by delighting them with consistent high-quality food.

WHAT YOU WILL NEED TO SUCCEED

• Genuine service personality, with high EQ.
• Minimum of a high school diploma in Catering / College degree in Hotel Management or a related field is preferred.
• Minimum of 1-2 years’ experience in a similar position in a 5-star hospitality company.
• Good knowledge of local food hygiene and HACCP guidelines.

KEY RESPONSIBILITIES

• Conduct all operational tasks in F&B Production in line with required service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.

CORE VALUES

• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability