CRM Consultant

The CRM Consultant is responsible for developing and delivering high-quality CRM technical/business solutions to our diverse client base according to their unique needs. Perform tasks such as configuration, testing, data manipulation, and documentation.

Arabic speaking is a must

Type Year of Experience

Responsibilities

1. Engage in digital transformation projects for a variety of clients, acting as a senior advisor on designing and building CRM solutions for business challenges in a marketing, sales, and/or service context.
2. Work closely with various stakeholders and team members to deliver high-quality CRM solutions that enable our clients to live up to their promise as a customer company.
3. Lead CRM projects and be involved in all project phases: business analysis, design, implementation, and change management.
4. Be involved in scoping and presales engagements and pre-studies of projects.
5. Be responsible for quality, budget, and timing of these projects.
6. Guide and coach other consultants.
7. Stay up-to-date about market, business, and technical evolutions.