Credit Management Specialist

The Credit Management Specialist is responsible for managing an organization's credit policies and processes, ensuring that the company effectively handles its accounts receivable, minimizes credit risk, and maximizes cash flow. Reporting to the Director of Credit Management, this role involves evaluating the creditworthiness of clients, overseeing credit limits, ensuring timely collection of outstanding payments, and managing customer accounts to minimize bad debt. The specialist will work directly with both internal stakeholders and external customers while creating a customer-centric approach primarily in collections and credit management, but will also collaborate within the order to cash process. We are looking for a team member who encourages others, appreciates opportunities to actively contribute and improve processes, and dynamically creates a welcoming and high-achieving team environment.

About the Role:

• Analyze customers' financial information to determine creditworthiness, assessing risk factors, and recommending credit limits.
• Conduct credit checks and reviews on potential and existing customers using various data sources (credit reports, financial statements, and payment histories).
• Monitor customer accounts for potential issues or changes in creditworthiness.
• Assist in developing and maintaining the company's credit policies and procedures to ensure they align with industry best practices.
• Monitor and manage outstanding invoices and accounts receivable to ensure timely payment.
• Proactively follow up with customers regarding overdue payments, negotiable payment terms, or payment agreements when necessary.
• Work closely with sales and customer service teams to resolve any issues affecting payment.
• Develop and execute effective collection strategies to recover overdue payments while maintaining positive relationships with customers.
• Handle customer inquiries related to billing issues, discrepancies, or disputes, working to resolve them in a timely and efficient manner.
• Coordinate with legal teams if necessary for the collection of delinquent accounts or initiating legal action.
• Maintain accurate records of credit and collection activities, including customer profiles, credit reports, payment history, and communication logs.
• Report on the status of overdue accounts and propose solutions to reduce outstanding balances.
• Collaborate with internal teams (finance, sales, legal) to ensure accurate and timely credit and payment processes.
• Communicate with clients to establish payment terms, resolve issues, and strengthen customer relationships.
• Perform other related month-end activities and tasks assigned by the Director of Credit Management.

Requirements:

• A bachelor's degree in finance, accounting, business administration, or a related field.
• 2-5 years of accounts receivable/collections experience.
• Preferred experience in IT, Telecom, Broadcast, and Media industry.
• Market knowledge: Europe, Middle East, Africa.
• Excellent organizational and time management skills.
• Dependable and motivated.
• Analytical thinker with attention to detail and aptitude in problem-solving.
• Team orientation.
• Intermediate to advanced computer software skills, including Excel; preferably Navision and Dynamics 365 Business Central.
• Excellent written and verbal communication skills; proficient in English and Arabic (preferred).

Benefits:

Across Vizrt, we all work with our shared purpose in mind; to deliver more stories, better told. That is because we believe that stories have the power to impact not just the audience, but the teller as well. A well-crafted and well-delivered story can change the world. We strive and innovate to deliver the best software-defined visual storytelling tools to the world's storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. Because that is what stories do, it is why they are important. 4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers' customers are diverse, our customers are diverse, Vizrt gains strength from being diverse. It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other's stories, and we relish their telling.

Recruitment Process:

• Recruiter Screening
• Team Interview
• Final Interview