Credit & Collection Analyst

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

PRIMARY DUTIES

This individual will be involved in:

• Handling rigorous and effective collection process to ensure that outstanding receivables are recovered in a timely manner as per credit terms. This includes sending reminders for payments, making follow-up calls with the customers, commercial team members and initiating direct customer visits.
• Close coordination with commercial team in timely reporting of outstanding receivables aging and highlighting significant collection issues.
• Close collaboration with commercial team and other stakeholders in streamlining the credit, billing and collection process.
• Closely monitor payment pattern for customers and release sale orders in SAP within prescribed limits of DOA.
• Ensure accuracy of customer accounts by performing regular reconciliations of accounts receivable balances and formal closure of reconciliation activities by sending / obtaining a balance confirmation letter.
• Directly liaising with customers in timely resolving issues and complaints concerning disputed invoices, billings and negotiating payment plans.
• Directly liaising with credit risk insurance provider in the application of credit limits, submission of quarterly turn-over and raising claims against customer payment default.
• Provides strong support to Finance Manager by preparing reports pertaining to status of unpaid accounts, repayment progress, collection performance and cash collection projections.
• Ensure timely preparation and submission of LC documents to the bank for customers with LC payment terms.
• Issuance of credit notes related to rebates, posting of bad debts write-off, and ECL provision entries after approval of Finance Manager.
• Prepares computation for sales agent commission subject for review / approval of Finance manager and confirmation of Commercial Sales Manager.

ADDITIONAL DUTIES

• Support function to the Finance Manager on monthly closing activities, including preparation of accruals for sales agent commissions, customs duty and providing accurate inputs on customer rebate accrual.
• Support function to the Finance Manager during audit of financial statements, SOX controls and Internal audits.
• Provides treasury support function to the Finance Manager in the uploading of payments in bank portal, facilitating bank correspondences and other ad-hoc banking activities.
• Provides controlling support function to the Finance Manager in ensuring the integrity and accuracy of B/S and P/L accounts by performing regular periodic review and analysis.
• Assist the Finance Manager in cash flow forecasting, management reporting and other ad-hoc reportorial requirements.

EMPLOYEES SUPERVISED

This is an individual contributor role and does not involve team management.

BUDGETARY/FINANCIAL ACCOUNTABILITY

No budgetary/financial accountability.

Minimum Requirements

• Bachelor’s degree in finance or a relevant field.
• A minimum of 3 years of experience in a similar role.
• Excellent communication skills - Oral and written communication.
• Experience of SAP FICO Module would be advantageous.
• Analytical mind – ability to understand the payment behavior of customers.
• Profound knowledge and experience of collection techniques, credit and billing procedures.
• Excellent computer skills (Formula, Excel, PowerPoint, Word).
• Team player, positive/can do attitude with enthusiasm and passion for the role.
• Must be 100% trustworthy and able to maintain strict confidentiality.
• UAE driving license is preferred.