An Assistant Manager - Corporate is a key role within the corporate structure of a company, offering support to higher management, helping to oversee day-to-day operations, and ensuring the implementation of business strategies and objectives. This role typically involves working across various departments to ensure efficiency, productivity, and alignment with the organization's goals.
The Assistant Manager - Corporate is responsible for maximizing sales and achieving pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.
To maintain complete and supported records of all Sales Agreements and Contracts.
To establish an efficient trace file to ensure that all business booked is properly tracked.
To submit Sales reports in a timely manner.
To entertain and conduct residence inspections for clients whenever required.
To establish and maintain strong relationships with established clientele and to constantly explore new business opportunities.
To liaise and work closely with the related operational departments ensuring guests' requests and expectations are being met.
Knowledge about ISO 14001 is an added advantage.
To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management.
Minimum 2 years work experience in Sales or as an Assistant Manager in hotel operations.
Good problem-solving, administrative, and interpersonal skills are a must.
Support to Management:
Project Management:
Operational Efficiency:
Team Supervision:
Financial Management:
Strategic Planning:
Client and Stakeholder Interaction: