Coordinator - Welcome Centre (HQ)

Transguard Group was established in 2001 and has diversified significantly, leading in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Coordinator-Welcome Centre to join our Onboarding team in TG Jebel Ali 6.

Scope: Proficiently coordinate and support daily operations, facilitating a seamless experience for new joiner site-based employees, focusing on the fastest time through the arrivals process, passing information on the onboarding process, and ensuring the comfort of all new joiners throughout their arrivals journey.

Responsibilities

Financial

1. Handle passports with care and avoid misplacing them.
2. Ensure 100% attendance on EIDs/Medicals/Trainings appointments.

Customer

1. Assist all new joiners in understanding TG’s key policies.
2. Ensure the comfort of all new joiners by providing them hassle-free service.
3. Accommodate and resolve queries and concerns of all new joiners during their journey through the arrivals process.

Process

1. Collect the passports of all new joiner employees for Medical and EID processes, ensuring their safekeeping.
2. Mark new joiners as arrived on HR360 upon their arrival.
3. Conduct HRI sessions for all new joiners.

Innovation

1. Continuously suggest improvements to the arrivals process to make employees’ journeys more comfortable and enhance efficiency by reducing the time in the arrivals process.