Coordinator Customer Care

Title: Coordinator(Export and Import)

Requirements

• 2 – 4 years' experience in Shipping / Logistics / clearing forwarding / Import & Export operation and documentation.
• Excellent knowledge in Computer windows/software (Microsoft Office especially Excel and Word)

Responsibilities

• Prepare and process import/export documentation (e.g. invoices bills of lading customs declarations).
• Coordinate with shipping companies customs brokers and regulatory agencies.
• Track shipments and resolve any transportation or clearance issues.
• Ensure compliance with international trade laws and company policies.
• Maintain records of shipments and provide reports to management.
• Liaise with internal teams to align logistics with business needs.