Contracting Executive/Loader - DMC/Tourism

Company: DESERT GATE TOURISM - UAE

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius.

Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests. With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Responsibilities:

1. Negotiate & contract with the hotels regarding rates, special offers, seasons, allocations, release periods, overrides, terms & conditions, and cancellation policies.
2. Participate in site inspections and prepare hotel assessment reports.
3. Analyze and study the product requirements of each market.
4. Track and correct product performance/support problems, and assist in driving sales results.
5. Compare and analyze rates in each market.
6. Manage accurate update and maintenance of back office systems.
7. Upload contracts in both the extranet and online systems.
8. Ensure that entered rates are correct and up-to-date.
9. Regularly monitor the online system for last minute bookings, cancellations, and other related transactions.
10. Liaise with the key departments in the company for smooth operations.
11. Assist in resolving contracting related issues from other departments.
12. Constantly communicate & cooperate with the hotels & tour operators to achieve planned goals.

Requirements:

1. 2-3 years background in Tourism Industry in Negotiation and Contracting Department in UAE.
2. Hands-on experience in data entry related to contracts.
3. Ability to establish and sustain professional relationships.
4. Having great contacts in the industry will be advantageous.
5. Excellent Communication and Negotiation Skills.
6. Strong Customer Service Skills.