Contracting and Special Projects Manager - Tourism - Russian Speaker

Job Description

Manages the contracting and negotiation specialists in coordination with the:

1. Business Development Director OTS Middle East and Indian Ocean

Partnering with the hotels and coordinating with:

1. Rates
2. Special offers
3. Seasons
4. Allocations
5. Release periods
6. Overrides
7. Terms & Conditions
8. Cancellation policies – Clarification and if possible, for better rates/conditions.

Negotiate with the hotels and resolve any issues of the team in a timely manner. Review, compare, and analyze rates in each market and study the product requirements of each market, especially the CIS Market. Assign the team for the in-site inspections and prepare hotel assessment reports. Track and correct product performance/support problems and assist in driving sales results.

Manage accurate update and maintenance of back-office systems. Ensure that entered rates are correct and up to date. Regularly monitor the online system for last minute bookings, cancellations, and other related transactions. Liaise with the key departments in the company for smooth operations. Assist in resolving contracting related issues from other departments.

Constantly communicate & cooperate with the hotels & tour operators to achieve planned goals. Handle and monitor the team attendance and schedules to ensure that operations run smoothly. Train new staff in contracting, SOP, policies, system, etc.

Requirements

• Native Russian Speaker
• At least 5 years of relevant experience in the tourism/hospitality field within the UAE region or Indian Ocean.
• Hands-on experience in data entry related to contracts.
• Good negotiation skills
• Ability to establish and sustain professional relationships.
• Having great contacts in the industry will be advantageous.