Contracting and Negotiation Manager

Job Responsibilities

• Manages the contracting team in coordination with the Regional Contracting and Negotiation Manager and Director of Contracting and Negotiation.
• Partnering with the hotels regarding rates, special offers, seasons, allocations, release periods, overrides, terms & conditions, and cancellation policies.
• Negotiate with the hotels and solve any issues of the team in a timely manner.
• Review, compare, and analyze rates in each market and study the product requirements of the UAE/Middle East Market.
• Assign the team for on-site inspections and prepare hotel assessment reports.
• Track and correct product performance/support problems and assist in driving sales results.
• Manage accurate update and maintenance of back-office systems.
• Ensure that entered rates are correct and up to date.
• Regularly monitor the online system for last-minute bookings, cancellations, and other related transactions.
• Liaise with key departments in the company for smooth operations.
• Assist in resolving contracting related issues from other departments.
• Constantly communicate & cooperate with hotels & tour operators to achieve planned goals.
• Handle and monitor team attendance and schedules to ensure smooth operations.
• Train new staff in contracting, SOP, policies, systems, etc.

Desired Candidate Profile

• Minimum of five (5) years of relevant experience in the tourism/hospitality field within the UAE.
• Experience in a senior-level position or managerial role in Contracting and Negotiation in Destination Management / Travel and Tourism.
• Knowledgeable and experienced in data entries of contracting in DMC.
• Ability to establish and sustain professional relationships.
• Having great contacts in the hospitality industry will be advantageous.