Content Producer

Job Responsibilities

• Accurately author/publish content in CMS systems on behalf of clients
• Use HTML and CSS to resolve publishing issues as needed
• Support content governance by providing monthly and quarterly reviews of content for brand and digital rights compliance
• Find and resolve large volume of content bugs using an intake ticketing system like JIRA or Asana
• Recognize problems with underlying information organization and recommend solutions
• Audit content types found on websites, shared drives, social channels or anywhere else clients may be storing valuable assets
• Report on audit findings and content problems using Excel or similar spreadsheet tools
• Participate in content mapping, content clean-up and process and workflow mapping activities during large content migrations

Required Skills

• Detail oriented and excellent English proofreader, able to spot issues in tone and voice that writers and editors may have missed
• Basic technical knowledge of HTML & CSS
• Expertise in Magento catalogue management, Oracle BCC and Adobe Experience Manager
• Experience authoring in enterprise content management systems such as AEM, Sitecore, Highspot, Siesmic, etc.
• Ability to multitask and meet tight deadlines
• Ability to work both independently and contribute as part of a production team
• Familiarity with headless/structured content concepts and how CMS, DAM, PIM and API systems work together to deliver content to consumers
• Strong technical acumen and natural curiosity for what's next in content management practices
• (Desired) Ability to communicate audit findings and recommendations via PowerPoint or similar slideware tool; ability to map and model content using digital whiteboard tools like Visio, Miro or Lucidchart
• Showcases eagerness for feedback and a growth-focused mindset
• Adjusts quickly to changes in project direction or priority