Concierge Team Leaders | Dubai | Pre-opening Ultra Luxury Hotel

Concierge Team Leaders | Dubai | Pre-opening Ultra Luxury Hotel

We are seeking dynamic and experienced CONCIERGE TEAM LEADERS to join the team of this new opening, ultra-luxury hotel located on Dubai’s coastline. The ideal candidate will lead, inspire, and empower the team to deliver exceptional guest experience while driving operational efficiency and exceeding guest expectation.

Opening: November 2024

Interviews will be conducted in August 2024, with successful candidates being finalized by the end of the month

As ideal candidate you will have:

• At least 2 years of experience from 5-star hotel or upmarket establishment
• Hospitality qualifications
• Passport valid for at least 2 years
• Excellent communication skills and a flair for customer service.
• A welcoming personality that makes every guest feel at home.
• Excellent presentation and originality
• Clear medical bill
• Clean background check

Key Responsibilities:

• Leading and motivating a team of concierges.
• Ensuring seamless service for all guests.
• Anticipating and exceeding guest expectations.
• Maintaining exceptional standards in guest service.
• Leadership and Team Management: You’ll be the go-to person for your team, providing coaching, mentorship, and fostering a positive and collaborative work environment.
• Guest Experience Rockstar: You’ll ensure guests receive exceptional service throughout their stay, anticipating their needs and exceeding expectations with personalized touches.
• Logistics Maestro: You’ll be the master of logistics, coordinating reservations for restaurants, activities, and transportation, ensuring everything runs smoothly.
• Local Guru: You’ll become a walking encyclopedia of Dubai, providing expert recommendations on everything from hidden gems to must-see attractions.
• Luxury Standards Champion: You’ll uphold the property’s reputation for unparalleled service, ensuring seamless operations and consistent delivery of luxury experiences.
• Problem-Solving Ace: You’ll anticipate and solve guest challenges with a calm demeanor and resourcefulness, leaving guests feeling valued and well-cared for.

EXCELLENT SALARY PACKAGES AND BENEFITS!

To apply for Concierge Team Leader | Dubai | Pre-opening Ultra Luxury Hotel, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.

We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.