Concierge Service Manager (Chinese Speaker)

Roles & Responsibilities

• Manage and coordinate hotel, travel, exhibition, and car booking services for clients.
• Stay informed about the best hotels, restaurants, and transportation options worldwide, ensuring clients experience exceptional service.
• Communicate effectively with clients, partners, and vendors to understand needs, preferences, and deliver personalized services.
• Negotiate with vendors to obtain discounts, bonuses, and the best deals on behalf of clients.
• Quickly respond to client requests and handle unforeseen situations with creativity and problem-solving skills.
• Ensure precision in all bookings and event planning to avoid errors and enhance customer satisfaction.
• Provide 24/7 support to clients, ensuring continuous availability for urgent requests and emergencies.