Compliance and Governance Support specialist

Dicetek LLC

Dubai

AED 120,000 - 200,000

Job description

Providing timely and accurate responses by adhering to the timelines.
Providing the required payment documentation and answers to customer questions within the given turnaround time (TAT).
Retrieving all requested information from authorities and sharing a consolidated response within the given timelines.
Ensuring adherence to COMP policies, practices, and processes.
Identifying gaps and providing solutions to resolve issues.
Reviewing and escalating issues of non-compliance.
Collecting modernized customer information/documents and sharing them with the HRAR and COMP team.
Updating current customer data to maintain an accurate profile.
Supporting the implementation of COMP/Governance policies, practices, and processes.
Providing requested materials directly to Gov and COMP without involving the branches.
Preparing and issuing customer exit letters under compliance concerns.
Ensuring accounts are closed after the given notice period.