Compliance and Governance Support specialist
Job description
- Providing timely and accurate response by abiding the timelines.
- Providing the required payment documentation and answers to the questions from the customer within given TAT.
- Retrieving all the information as requested by authorities and sharing the consolidated response within given timelines.
- Ensuring adherence to COMP policies, practices, and processes.
- Identifying gaps and providing solutions to resolve issues.
- Reviewing and escalating issues of non-compliance.
- Collecting the modernized customer’s information/documents and sharing with HRAR and COMP team.
- Updating the current customer’s data to know the exact profile.
- Supporting the implementation of COMP/Governance policies, practices, and processes.
- Providing requested material directly to Gov and COMP without involving the branches.
- Preparing and issuing customer’s exit letters under compliance concerns.
- Ensuring the accounts are closed after the given notice period.