Community Manager

Job Responsibilities:

1. Manage and organize online and offline Binance communities and meet-ups across the MENA region, with a focus on North African markets.
2. Engage with our community on social media channels and create content to build and maintain strong community relationships.
3. Assist with recruiting and managing Binance Angels and maintain positive relationships.
4. Promote the Binance brand and provide outstanding customer service to community members.
5. Create, translate, and proofread community-related content for Arabic, English, and French-speaking markets.
6. Explore and introduce new platforms to expand the local user base and increase brand awareness.
7. Moderate Binance's regional social media platforms and chat groups, driving positive engagement.
8. Gather and share market and user feedback with relevant teams.

Requirements:

1. At least 5 years of experience in community management or related fields.
2. Proficiency in English and Arabic is required to effectively coordinate with partners and stakeholders; fluency in French is a plus.
3. Enthusiasm for crypto and Binance, with experience using Binance products (e.g., Spot, Margin, Futures, P2P, Binance NFT).
4. Strong knowledge of cryptocurrency/blockchain trends (Blockchain, Wallets, DeFi, Web3, NFTs).
5. Have a great strong understanding of the Binance Angels program and similar volunteer programs.
6. Proven ability to create and curate content for social media.
7. [Preferred] Connected to crypto communities on Twitter, Telegram, and Discord.
8. Experience setting KPIs, tracking performance, and guiding others to meet targets.
9. Hands-on approach and execution-oriented mindset, with the drive to get things done.
10. Demonstrated experience in community or event management, with strong ownership and emotional intelligence.
11. Proven ability to launch community initiatives (e.g., building forums, starting ambassador programs, creating event series).
12. Availability to work flexible hours to engage with the crypto community as needed.
13. Excellent writing and copywriting skills with a clear, concise communication style.
14. Experience in digital marketing or social media management for brands is a major advantage.
15. High sense of ownership and responsibility, stress resilience, self-motivation, and results orientation.
16. Openness to travel and relocate as required based on business needs.