Communication and Interior Design Group Leader | Retail | IKEA Dalma

Communication and Interior Design Group Leader | Retail | IKEA Dalma

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Responsible to secure that the visual expression of the store is in line with the IKEA manuals so the IKEA Concept is fully implemented. Achieving the time plans and budgets for each project set by the Communication & Interior Design Manager.

What you will do

COMMERCIAL

• Support the store commercial areas on sales of Market hall range & Showroom range with visual merchandising technique to increase commerciality as well as Add, IFB, CRM SSA.
• Lead the work brief process together with the Sales Managers and Logistics Manager.
• Lead the daily and weekly practical work done by the specialist co-workers in the Communication & Interior Design department and secure continuous competence development of the co-workers in the Com & In department.
• Advise and work closely with the shopkeepers when they need to change the range presentation either due to a range change, sales drop or out of stock situation on how to secure the optimal range presentation and achieve sales goals.

OPERATIONAL

• Participate in other projects relating to activities that are carried out in the store from time to time. This may include rebuilding business area, based on feedback from range relating to changed priorities, or poor performance of the area.
• Assist Visual Merchandisers as and when required, in projects or activities that are planned for the store.

PEOPLE MANAGEMENT & DEVELOPMENT

• Ensure that all visual merchandisers have received the necessary training in safety and security aspects related to the use of this equipment, so they are able to follow the rules and regulations and prevent accidents.
• Make sure all VMs have been properly trained including development programs to secure the store performance and succession needs.
• Be involved in the recruitment of the Visual Merchandiser. Ensure the vacancies are filled as soon as they arise and the right candidates are hired in the vacant positions.
• Ensure positive results in the employee survey and take action in the areas where the satisfaction is low.

Required skills to be successful

• Excellent command of English Language.
• Excellent command of Arabic Language is preferred.
• Very good communication skills.

What equips you for the role

• 5 years’ experience within the Communication & Interior Design department in one or more IKEA stores.
• Must be able to take the lead in planning, presentation and implementation of range presentation solutions and lead the routines of the Com & In department.