Commercial Manager – Space management

Meet Landmark Digital – we’re part of the Landmark Group, one of the largest retail and hospitality organisations in the Middle East, North Africa and India. We’re guardians of the group’s digital arm which encompasses Enterprise and E-commerce Tech, Product Management, User Design, Omni Operations, Customer Experience, Loyalty, Content Production, Studio, Growth and MarTech, Finance and HR functions. With a futuristic outlook we strive to make the digital experience of our customers seamless.

Headquartered in Dubai, UAE, we’re currently driving the digital experience for eight industry-leading brands in eight geographies, and rapidly expanding our footprint across new territories and functions. Join us, and you’ll be part of the Middle East’s biggest bricks-to-clicks success story, that registers over 100% growth year-on-year.

Agile Work Culture.
Within the digital function, you’ll be hands-on from day one, working in squads to make independent decisions and game changing contributions that directly impact millions of customers. You’ll collaborate every day with teammates from 20+ nationalities, across Dubai, India, Europe and the US.

Space for Excellence
Landmark Digital has a dedicated and growing software development centre in Bangalore, India, where we incubate, design and optimise our products and experiences. We also offer the option to work remotely for certain key roles.

New Technologies to Play With
You’ll work with the latest in Enterprise and E-commerce tech, headless commerce, open source, microservices, Java Spring Boot and Spring Cloud, React Native iOS and Android apps, React frontend and a host of the latest cloud-native technologies hosted on Azure Cloud.

Focus on Learning & Growth
Excellent remuneration and perks are part of the package, but we also budget ample time and resources for training and upskilling.

Fun at Work
You’ll enjoy our well-equipped break-rooms (FIFA and pool are huge favourites), team events, celebrations and a host of other amenities.

In a nutshell

To lead the optimization of retail space across the GCC region, enhancing space utilization and profitability in alignment with strategic goals. The role involves managing partnerships, driving the adoption of innovative solutions, and building a robust commercial framework for space optimization initiatives. As a key player, you will ensure the alignment of optimization efforts with business objectives while continuously improving operational metrics and customer experience.

What I need to do

1. Build, own, and refine the commercial framework for space optimization across the GCC region to drive profitability and operational success.
2. Define and track KPIs to measure space optimization effectiveness, ROI, and customer impact.
3. Partner with external space optimization vendors to ensure alignment with commercial objectives and successful implementation of solutions.
4. Collaborate with cross-functional teams (planning, buying, retail operations) to identify opportunities and develop strategies for space utilization.
5. Lead the implementation of space optimization initiatives across group brands and regions, ensuring alignment with commercial goals.
6. Analyze data to monitor the impact of space strategies and refine approaches based on insights.
7. Manage budgets effectively, ensuring that optimization projects deliver high ROI while remaining within allocated resources.
8. Stay at the forefront of emerging trends and technologies to identify innovative opportunities for improvement.
9. Ensure collaboration and effective communication across all relevant business areas, including central and retail teams.

How I will succeed

1. Deliver space optimization projects within defined budgets and timelines.
2. Achieve set KPIs for space utilization and profitability.
3. Foster strong relationships with key stakeholders, ensuring alignment and engagement across regions.
4. Demonstrate continuous improvement in space optimization strategies, leading to measurable business growth.
5. Use data and insights to drive decision-making, identifying opportunities and challenges proactively.
6. Successfully implement changes that enhance customer satisfaction and operational efficiency.

What I need to know

1. Bachelor’s degree in Business, Retail Management, Marketing, or a related field; MBA is a plus.
2. Strong knowledge of retail markets, analytics, and space planning methodologies.
3. Experience in managing cross-functional teams and partnerships with external vendors.
4. Proficiency in using analytical tools and data-driven approaches to inform decision-making.
5. Solid understanding of retail KPIs and the ability to translate data into actionable strategies.
6. Excellent interpersonal and communication skills with the ability to influence and lead diverse teams.

What I need to show

1. Strategic thinking and the ability to balance short-term results with long-term growth.
2. Strong leadership, communication, and negotiation skills, with credibility across stakeholders.
3. Proactive problem-solving and entrepreneurial mindset, consistently identifying and pursuing opportunities.
4. Ability to drive performance through influence and collaboration.
5. Adaptability and resilience in a fast-paced, evolving environment.

What decisions I can make

1. Prioritize space optimization initiatives based on business impact and ROI.
2. Allocate resources effectively to deliver key projects and objectives.
3. Evolve strategies dynamically to address emerging trends and insights.

Resources available to me

1. External optimization partners and tools.
2. Retail and central teams.
3. Analytical and reporting systems.