Commercial Manager (Global)

What will you do?

As Commercial Manager for Industrial Automation Capability Services (IACS) you will:

1. Lead a team to deliver commercial goals for the business in APAC, EMEA, and the Americas.
2. Provide robust commercial analysis and commercial direction for growing the Industry Services Academy or other IACS services businesses globally.
3. Forecast future trends/impacts and develop commercial strategy and positioning.
4. Manage relationships with key Industrial Automation (IA) customers and stakeholders to drive commercial goals globally.

Performance

You will deliver:

1. Financial results against ISA global commercial goals.
2. Marketing results against ISA marketing metrics and plans.
3. Annual progress against mid-term strategic commercial and IACS objectives.
4. Operating efficiency against the Commercial department budget.

Accountabilities

In this role you will:

1. Lead and motivate a team of Commercial Operations Leaders, Commercial Leads, and Operations Leads across APAC, EMEA, and the Americas, ensuring effective solutions for IA customers and achievement of Hub-level financial targets.
2. Develop growth strategies in collaboration with senior leaders across Offer Management, Sales, and Services to set and achieve annual commercial goals and expand our customer base.
3. Define the commercial strategy including determining high-potential markets, use cases, and verticals, and how to deploy our resources for optimal growth.
4. Understand market-specific landscapes and use those insights to determine our go-to-market strategy in markets and offers of interest.
5. Drive lead-generation and prospecting programs and ensure robust pipeline discipline, forecast accuracy, and a balanced sales mix.
6. Drive relevant activities to augment customer acquisitions and represent ISA in internal and industry forums to drive awareness.
7. Create and articulate compelling value propositions for ISA services in coordination with the marketing teams.
8. Define effective policies and procedures to govern all Commercial functions.
9. Lead annual commercial and commercial operations goal planning with regional teams.
10. Establish competitive pricing and sales enablement tools for our products and solutions.
11. Enable continuous improvement by uncovering and addressing gap areas from customer feedback and operational analysis.
12. Drive engagement and professional development of the commercial team.

What skills and capabilities will make you successful?

To fulfil this role, you are a motivational, analytical leader, excelling at:

1. Designing, implementing, and driving business processes to enhance customer satisfaction and customer experience.
2. Coaching your team to build and maintain strong, long-lasting, value-based customer relationships.
3. Developing robust commercial plans including measuring business and individual performance.
4. Interpreting financial and operational data and extracting insights for performance improvement.
5. Presenting commercial analyses and performance results to senior leadership.

What qualifications will make you successful for this role?

You have:

1. Educational qualifications in business administration or equivalent experience.
2. A combination of experience in consulting and sales management or service business management.
3. Strong quantitative, analytical skills.
4. Coaching and conflict resolution abilities, especially at a team leadership level.
5. Global exposure and experience across multiple geographies.
6. A digital mindset/fluency and a highly strategic approach to work.
7. Availability to travel up to 50%.

Let us learn about you! Apply today. You must submit an online application to be considered for any position with us.

This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today!