Commercial Development Manager

What's Travelport

Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel's complex ecosystem.

Where does this role fit in

The role of Commercial Development Manager (CDM) is responsible for the commercial performance of select Operator territories. The CDM will work with the Operators to create professional and well-thought-out Annual Business Plans (ABP) that clearly state their goals and objectives and ensure these are aligned with Travelport's own strategic objectives. The CDM will facilitate check-ins on the progress of these plans through Quarterly Business Reviews between the Operators and key Travelport stakeholders. In addition to the planning, the CDM is responsible for ensuring the Operators have a robust sales pipeline of both share of wallet (SOW) and new logo opportunities that are actively progressed through the sales cycle and ultimately brought to conclusion.

What does a great Commercial Development Manager do

Responsibilities:

1. Manage the relationship between Travelport and key Operator stakeholders, including the Operators' management, sales, and operational support teams.
2. Work with the Operators to ensure the ABPs are aligned with Travelport's own business plans and that the plan is a 'living' document with commitments tracked and implemented.
3. Run Quarterly Business Reviews following the global framework, focusing on tracking the progression of goals and objectives set out in the ABP, as well as a detailed review of wins, losses, and opportunities in the Operators' pipeline.
4. Work with the Operators to ensure a full sales pipeline is identified and conduct monthly pipeline review meetings with each Operator.
5. Provide guidance on key customer acquisition and retention activities, including product and pricing strategy and sales approach.