CMI UAE Customer Success Telecom Manager

∙ Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.

∙ Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials.

∙ Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets.

∙ Identify and recommend enhanced and new services that answer clients' business needs.

∙ Build and maintain ongoing relationships with the identified key persons within client organization.

∙ Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.