Cluster Revenue Manager, RMCC MEA

Job Description

Job Number:

MEA011TG

Work Locations:

Hilton - Regional Office - Dubai Building 1 Level 4, Innovation Hub P.O. Box 500200 Dubai 500200

Are you an experienced Revenue Manager looking to take your career in a new direction within the world’s largest hospitality group, consistently highly ranked in the World’s Best Work places? If so, we would love to hear from you and look forward to discussing all that Hilton has to offer including a very comfortable ex-pat lifestyle with a highly competitive package, new offices and the growth and cosmopolitan vibrancy of a Dubai itself.

Hilton's MEA Revenue Management Consolidated Centre (RMCC) is based at the Regional headquarters in Dubai and is a centre of excellence for Revenue Management supporting the Hotels within the MEA region. There are a number of roles being recruited and this is an excellent opportunity to get involved in Hilton's success and growth with strong career opportunities beyond the initial role.

Position Summary

As Cluster Revenue Manager you will be responsible for maximising revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. The role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels and to deliver Hilton’s mission to be the preeminent global hospitality company - the first choice of guests, team members, and owners alike.

Key Objectives

1. Ensuring that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting.
2. Managing effective information gathering and analysis in order to identify and maximise on all possible opportunities and minimise any risks.
3. Ensuring that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls.
4. Integrating with other functions to ensure we exceed our customer’s, owner’s and shareholder expectations.
5. Driving Commercial Performance: Drives incremental EBITDA, RevPar and Fair Market Share performance.
6. Inventory Control: Manages and maintains Group and Transient inventory controls.
7. Pricing & Selling Strategy: Develops, monitors and adjusts sales and pricing strategies.
8. Analysis and Monitoring: Provides critical analysis of strategies, room statistics and demand factors.
9. Budgeting & Forecasting: Prepares all weekly and monthly forecasts along with yearly budgets as appropriate using standard systems and tools.
10. Competitive and Demand Analysis: Ensures rate shopping data is consistent, appropriate and effectively analysed.

We offer a very competitive ex-pat package including salary, bonus, accommodation and transport allowances, visa, relocation and schooling support. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

What are we looking for?

1. Significant practical working experience within commercial revenue management.
2. Advanced Excel, PowerPoint & Word.
3. Strong Analytical Skills.
4. Excellent communication skills - fluency in English, both verbally and in writing (additional languages are beneficial).
5. Sound functional knowledge of Revenue Management.
6. Excellent competencies in Leadership, Planning and Organising, Communication and Influencing.
7. Commercial attitude and proactive sales approach.
8. Ability to analyse data and identify trends.
9. Competitive and motivated.