Handle Group and Individual Reservations inquiries via email, phone and Whatsapp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
Aims to upsell rooms and other services to maximize the profitability of the company
Is fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices
Leases and cooperates with other departments as needed
Creates reports or partake in projects as directed by management