Cluster Nursery Director

We are excited to share an exclusive opportunity with our client, a leader in early years education in the UAE. The team is looking to elevate their current operations and is now seeking a Nursery Director of Operations who will oversee multiple branches in terms of their operations, business development, parent relations, and education strategy.

• Location: Dubai & Abu Dhabi branches
• Working Hours/week: 40 hrs/week
• Position Type: full time

• OPERATIONS & PARENTS INTERACTION/ENGAGEMENT: Support the mission, vision, and values of the organization. Inspire confidence in parents and families.
• Build relationships, communicate, and enable the development of a positive rapport with children, staff, parents, community partners, and other parties.
• Plan and manage internal communications and awareness of corporate direction, mission, aims, and activities.
• Contribute to the formulation of policy and strategy.
• Attend network meetings, trade fairs, and external activities or other initiatives if required.
• Possess and develop strong organizational and problem-solving skills that will enable the growth of the brand.
• Work with Centre Director, other centres, and marketing team to liaise with the community to ensure we organize ways to get our name out through presence, functions, and product.
• Carry out tours of the centre. Follow up on tours and convert the tour into the enrolment. Support parents during the registration process, providing necessary guidance.
• Review, manage, and update children’s files to ensure we have the mandatory documents in place – medical, registration, terms & conditions, etc.
• Initiate daily interactions with parents through conversations and written messages and ensure the staff are responsive and engaging.
• Develop and maintain positive working relationships with parents, community partners, students, and volunteers.
• Ensure staff are all aware of parent interaction policies and how work is to be sent home.
• Update ‘Academic Year 2021_2022 Tours Term 1,2,3 Enrolment-Daily reporting’ sheet on a daily basis.
• Update the centre’s emergency phone number with parents’ numbers and make arrangements for school trips.
• Update KPI sheet upon registration and keep the class lists up to date. Update child profile on Little Lives portal and activate parents' accounts.

• Knowledge of Early Years Foundation Stage Curriculum (EYFS). Knowledge of “In the moment planning”, if not seek guidance.
• Support CD with any given education task such as classroom observations, reports, and assessments. Cover absent teachers in class.
• Share our curriculum uniqueness during tours.

• Work with your team on planning events to attract new potential clients/parents and events for parents’ engagement.
• Work alongside Digital and Comms/Marketing director to ensure your termly marketing plans are well balanced, interrelated with the digital plan, and efficient.
• Be active and well known in your community to help expand the partnerships that your centre could benefit from.
• Use appropriate tracking templates for reporting on tours, conversion, etc.

• Ensure all areas are clean and maintained to the highest standards through the use of a cleaning rota/manual.
• Be responsible for all entrance and access to the site as well as managing control of centre keys.
• Manage office cell phones for emergency preparedness and parents' communication and marketing.

• Masters/Bachelor’s in education or Cache Level 3, Cache Level 5 or equivalent (ongoing or completed).
• Management certification preferred.

• Management role experience of 3 years minimum.
• Education/Teachers experience of minimum 3 years.