Cluster Assistant Talent and Culture Manager

Job Description:

Work closely with the Cluster Director of T&C to develop and implement Talent and Culture strategies and initiatives for the three hotels.

Oversee recruitment and selection processes, including sourcing candidates, conducting interviews, and facilitating onboarding for new Heartists.

Manage employee relations, including conflict resolution, disciplinary actions, and performance management.

Ensure compliance with labor laws and regulations within the hotel industry.

Implement and manage T&C policies and procedures across all three hotels.

Collaborate with department heads and managers to address staffing needs and optimize workforce planning.

Assist in handling employee grievances and resolving any T&C-related issues in a timely and effective manner.

Monitor and analyze T&C metrics and data to identify trends and make recommendations for continuous improvement.

Prepare monthly T&C report and various monthly headcount reports, monthly absenteeism and sickness reports, monthly headcount reports, monthly accident reports, etc.

Assist in the annual review and update of all position & candidate profiles and job descriptions within each department.

Assist with the Induction and orientation of new Heartists in accordance with ACCOR hotels guidelines.

Contribute to the development of the hotel’s succession plan, including the internal transfer list, the ACCOR Hotels CV notifications, and regional vacancy listings.

Coach and mentor the Heartists as needed under the guidance of the Cluster Director of Talent and Culture.

Assist in monitoring present and future trends, practices and systems relating to compensation, benefits, and other employer initiatives to ensure the hotels remain competitive within the local employer market as appropriate.

Deputize for the DTC in her absence and undertake any ad hoc duties or projects as requested.

Assist the Assistant L & D Manager of the hotel as required.

Qualifications:

Bachelor's degree in Human Resources Management or related field; HR certification is a plus.

Minimum of 2 years of experience in HR management within the hotel industry.

Proven track record of successfully managing HR operations and initiatives.

Strong knowledge of employment laws and regulations in the hospitality industry.

Excellent communication, interpersonal, and organizational skills.

Ability to work effectively in a fast-paced and dynamic environment.

Team player with a collaborative and proactive approach to problem-solving.